For grocery shopping, there are Wegmans supermarkets on McKinley Parkway in southern Buffalo (about 3.5 miles south) and in the neighboring town of West Seneca, just 2.5 miles east of Lackawanna. There are two Tops Friendly Markets stores in Hamburg, just south of Lackawanna. The Tops on McKinley Parkway is about 3.5 miles south, and the Tops on South Park Avenue is about six miles from Lackawanna.
For retail shopping, the McKinley Mall in the village of Blasdell (in the town of Hamburg) has a variety of stores, including Sears, JC Penney and Macy’s. The Lackawanna Library, at 560 Ridge Road, is in a Colonial-style building that was built with donations from steel tycoon Andrew Carnegie and is one of the last Carnegie Libraries ever constructed. The closest hospitals are the six in Buffalo, including Erie County Medical Center and Buffalo General Medical Center. The Lackawanna City School District has one high school, one middle school and two elementary schools.